Incorporated in 1973, Lifeline Community Services is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Lifeline's mission is to "build self-reliance among youth, adults, and families through high-quality, community-based services."

All ongoing volunteers are subject to a series of security checks before starting; these include Livescan background check, drug screening, and TB test. Volunteers whose position includes driving and as well as all clinical interns/trainees must also provide a DMV Printout (Driver’s Record). All clearance costs are billed directly to Lifeline. The DMV report is reimbursed (with receipt proof) by Lifeline within 15 days.

All Lifeline volunteers must provide references. Checking the references is left to the discretion of the Volunteer Coordinator and volunteer’s supervisor.

 

Frequently Asked Questions about the Clearance Process:

  • How do I complete this clearance process?

A: Once you are selected for a volunteer position after interviewing with Volunteer Program staff, they will give you all the instructions and forms you need to complete each step of the process. 

  • Why does Lifeline require these clearances?

A: Due to the vulnerable populations and nature of services Lifeline provides, clearances are required because of the close contact that volunteers often have with clients and their information. Additionally, it is a requirement of many of Lifeline's funding contracts, which include government agencies. 

  • How long does the clearance process typically take?

A: It can take up to three weeks to complete the whole process, depending on several factors. If you are a student who needs to start by a certain date, we recommend starting the clearance process within days of getting the paperwork. 

  • Do you accept results of previous TB screenings?

A: Yes, if you have documentation of a negative TB screening result within the last calendar year.

  • Will a positive result of cannabis use in the drug screening affect my application?

A: We require all volunteers to test negative for a drug screening, which includes cannabis. Although recreational and medicinal use of marijuana is legal in California, Lifeline receives federal funding and therefore must abide by federal regulations. Please also be aware that frequent use of CBD can result in a positive screening result. Please do not hesitate to reach out with any questions.

  • If I do not want to go through this process, can I still volunteer?

A: Yes; you can still help out through volunteering for one-time events and volunteer opportunities. To view current volunteer opportunities, click here.